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Gorgias AI Agent

by Gorgias · Vertical: ecommerce support

What it does on its own

Handles ecommerce support tickets (orders, returns).

Jobs you can hire it for

  • Answer customer support questions

How to start

  1. Connect your Shopify store to Gorgias.
  2. Turn on AI Agent and add your policies and help articles.
  3. Test it on past tickets.
  4. Turn it on for email or chat.

Based on the official docs: docs.gorgias.com. Steps can change, so check there for the latest.

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