Sierra
by Sierra · Vertical: customer support
What it does on its own
Branded customer-service agents.
Jobs you can hire it for
- Branded customer-service agents
- Job page: Answer customer support questions
How to start
- Sign up at sierra.ai and connect it to your helpdesk, chat or store. Check the plans page before you sign up; we haven't confirmed a free plan.
- Add your help articles, policies and FAQs as its knowledge.
- Test it on real past questions and fix wrong answers.
- Turn it on and set when it hands a conversation to a person.
Based on the official site: sierra.ai. Steps can change, so check there for the latest.
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