Comparisons · Answer customer support questions
Best AI agent to answer customer support questions
Answer chat and email questions from customers and hand hard ones to a person. Here are 6 agents that can do it, with prices we checked on each vendor's own page.
Quick answer
- 6 agents compared, all with verified prices.
- None of them has a confirmed free plan.
- We don't rank them. Pick by price, where it runs and the setup steps on each agent's page.
| Agent | What it does | Price (verified) | Free plan | Works on |
|---|---|---|---|---|
| Intercom Fin | Resolves customer support chats/emails end to end | $0.99 per resolutionchecked Oct 14, 2026 | No | Web |
| Tidio Lyro | Answers website chat and questions automatically | $32.50/mo (50 AI conversations)checked Oct 14, 2026 | Not confirmed | Web |
| Gorgias AI Agent | Handles ecommerce support tickets (orders, returns) | $40/mochecked Oct 14, 2026 | No | Web |
| Zendesk AI agents | Autonomous support agents resolving tickets | $55/agent/mo annualchecked Oct 14, 2026 | No | Web |
| Freshworks Freddy AI Agent | Resolves support conversations autonomously | $19/agent/mo annual; AI Agent sessions $49/100checked Oct 14, 2026 | Not confirmed | Web |
| Sierra | Branded customer-service agents | Outcome-based pricing, on requestchecked Oct 14, 2026 | No | Web, voice |
Also able to do this, but we haven't confirmed the price yet: Decagon, Ada.
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