Job
Message customers on WhatsApp, iMessage and SMS
Let an AI agent answer and send customer messages on WhatsApp, iMessage, SMS or similar chat apps, with you approving anything sensitive.
Quick answer
- 6 AI agents can message customers on WhatsApp, iMessage and SMS: Photon, Kothok AI, OpenClaw, Hermes Agent, Poke, AgentSDR.
- 6 of them have prices we checked on the vendor's own page. Free plan: Photon, Kothok AI, OpenClaw, Hermes Agent, Poke, AgentSDR.
- To get AI to do it: pick one, paste the example instructions below as one task, and check anything that goes to a customer before it sends.
Agents that can do it
| Agent | What it does | What it costs | Free plan |
|---|---|---|---|
| Photon | Puts your own agent on iMessage, WhatsApp, Telegram, SMS/RCS, email and voice through one API, so customers can text or call it like a person | Free; Pro $25/mo (up to 100 users); Business $250/line/mo (dedicated iMessage lines)Verified on the vendor's page, Oct 16, 2026 | Yes |
| Kothok AI | AI agents that handle sales, support, orders, returns and leads from your own content, in the customer's language, on web, WhatsApp, Instagram and Messenger | Free $0; Starter $19/mo; Growth $49/mo; Business $99/moVerified on the vendor's page, Oct 15, 2026 | Yes |
| OpenClaw | Open-source agent on your machine; works through WhatsApp/Telegram, runs shell, files, browser, schedules | Free (open source, MIT); you pay for the AI model you connectVerified on the vendor's page, Oct 14, 2026 | Yes |
| Hermes Agent | Memory-first autonomous agent on your server that writes its own skills and runs scheduled tasks | Free (open source, MIT); you pay for the AI model you connectVerified on the vendor's page, Oct 14, 2026 | Yes |
| Poke | Proactive assistant in iMessage/SMS/WhatsApp that handles email, calendar, reminders | $0 (Pro $19/mo, Ultra $199/mo)Verified on the vendor's page, Oct 14, 2026 | Yes |
| AgentSDR | Run email, LinkedIn and WhatsApp outbound with enrichment, reply classification and a unified inbox | Free software (open source); cloud/demo pricing not confirmed on homepageVerified on the vendor's page, Oct 15, 2026 | Yes |
How to get AI to message customers on WhatsApp, iMessage and SMS: example instructions
Fill in the brackets, then paste it as one task.
Job: reply to customer messages on WhatsApp, iMessage and SMS. I approve anything sensitive before it sends. Channels connected: [WhatsApp / iMessage / SMS / other] Business: [what I sell and who buys it] Tone: [plain / warm / short] Hours: [e.g. Mon–Fri 9–5 ET] Escalations: [phone number or "hand to me"] 1. Read each new inbound message. Detect language and reply in the same language unless I set a default. 2. For FAQs (hours, location, pricing I gave you, order status from [system]): draft a reply under 80 words. Do not invent prices, stock, delivery dates or refunds. 3. For complaints, refunds, legal, medical, or anything you are unsure about: draft a reply that says I will follow up, and put the thread in "Needs me" — do not send. 4. Never ask for passwords, card numbers or one-time codes in chat. If the customer pastes one, tell them not to share it and escalate. 5. Before first send on a channel, show me 3 sample replies for my OK. After that, auto-send only the FAQ replies I marked safe; queue the rest. 6. End of day: give me a log — channel, contact, inbound summary, outbound text, sent or queued. Rules: no cold outreach from these numbers unless I paste an approved list. No inventing promotions. Require my approval before any message that promises money back, a discount, or a contract change.
FAQ
- What is the best AI agent to message customers on WhatsApp, iMessage and SMS?
- Hire the Bot lists 6 agents that can message customers on WhatsApp, iMessage and SMS: Photon, Kothok AI, OpenClaw, Hermes Agent, Poke, AgentSDR. We do not rank them — compare verified prices and setup steps.
- How much do AI agents that message customers on WhatsApp, iMessage and SMS cost?
- Verified prices we checked: Photon: Free; Pro $25/mo (up to 100 users); Business $250/line/mo (dedicated iMessage lines); Kothok AI: Free $0; Starter $19/mo; Growth $49/mo; Business $99/mo; OpenClaw: Free (open source, MIT); you pay for the AI model you connect; Hermes Agent: Free (open source, MIT); you pay for the AI model you connect; and 2 more. Always confirm on the vendor page before you buy.
- How do I get an AI agent to message customers on WhatsApp, iMessage and SMS?
- Use the example instructions on this page: fill in the brackets, paste them as one task, and check anything that goes to a customer before it sends.
- Is there a free AI agent to message customers on WhatsApp, iMessage and SMS?
- Yes — among agents with verified prices, a free plan is available on: Photon, Kothok AI, OpenClaw, Hermes Agent, Poke, AgentSDR.
- What are the risks of using an AI agent to message customers on WhatsApp, iMessage and SMS?
- Agents can invent facts, send the wrong message, or miss a detail. Check anything that goes to a customer, never invent prices or emails in your instructions, and require approval before send, pay or delete.
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