Home · Agents · Customer support
Chatway
by Chatway (Wcw Technologies) · Live chat + AI support agent + MCP
What it does on its own
Live chat and shared inbox with an AI Support Agent that answers customers 24/7 from your site and help center, plus an MCP server so Claude, ChatGPT, Codex or Cursor can read and answer support conversations.
Chatway MCP launched on Product Hunt 2026-10-15 (#10 of the day): let ChatGPT and Claude answer support tickets via MCP, available on the free plan. https://www.producthunt.com/products/chatway · https://x.com/Chatwayapp/status/2110657483173740862
Jobs you can hire it for
- Answer website chat 24/7
- Let Claude or ChatGPT reply to support tickets
- Handle WhatsApp and Instagram messages in one inbox
- Job page: Answer customer support questions
How to start
- Sign up free at chatway.app and add the widget to your site.
- Train the AI Support Agent on your website and help center.
- Optional: connect Claude or ChatGPT through Chatway's MCP to draft or send replies.
- Set escalation to a human and review resolved conversations weekly.
Based on the official docs: chatway.app/. Steps can change, so check there for the latest.
FAQ
- What does Chatway do?
- Chatway by Chatway (Wcw Technologies) Live chat and shared inbox with an AI Support Agent that answers customers 24/7 from your site and help center, plus an MCP server so Claude, ChatGPT, Codex or Cursor can read and answer support conversations.
- What does Chatway cost?
- Chatway costs Free $0; Business $39/mo ($31/mo yearly); Plus $199/mo ($159/mo yearly); Enterprise custom; AI Support Agent $0.50/resolved conversation (checked on the vendor pricing page, 2026-10-16). See the vendor pricing page for the latest.
- Does Chatway have a free plan?
- Yes. Chatway has a free plan or free tier (checked 2026-10-16). Pricing: Free $0; Business $39/mo ($31/mo yearly); Plus $199/mo ($159/mo yearly); Enterprise custom; AI Support Agent $0.50/resolved conversation.
- How do I start with Chatway?
- Sign up free at chatway.app and add the widget to your site. Train the AI Support Agent on your website and help center. Optional: connect Claude or ChatGPT through Chatway's MCP to draft or send replies.
- What jobs can I hire Chatway for?
- On Hire the Bot you can hire it for: Answer customer support questions.
Free weekday email
The Daily Hire: new AI agents every weekday morning
Every weekday morning: the new AI agents we added, what job each one does, and what it costs. Five minutes, free.
Or follow along on X: Follow @hirethebot
Related agents
Customer support
Intercom Fin
by Intercom
Resolves customer support chats/emails end to end
What it costs: $0.99 per resolution
Free plan: No
Customer support
Tidio Lyro
by Tidio
Answers website chat and questions automatically
What it costs: $32.50/mo (50 AI conversations)
Free plan: Not confirmed
Customer support
Gorgias AI Agent
by Gorgias
Handles ecommerce support tickets (orders, returns)
What it costs: $40/mo
Free plan: No
Customer support
Zendesk AI agents
by Zendesk
Autonomous support agents resolving tickets
What it costs: $55/agent/mo annual
Free plan: No
Customer support
Freshworks Freddy AI Agent
by Freshworks
Resolves support conversations autonomously
What it costs: $19/agent/mo annual; AI Agent sessions $49/100
Free plan: Not confirmed
Customer support
Decagon
by Decagon
Enterprise AI support agents
What it costs: Pricing on request (contact sales)
Free plan: No
Something wrong or out of date? Email hello@hirethebot.ai. Listings are free, and sponsors can't buy a better review.